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PAYMENTS
All information submitted to www.thegentlebathandcompany.com is secured by the USERFirst secured socket layer (SSL); you'll see the RapidSSL logo on pages requiring you to provide any information.
You will also notice a lock in the bottom of your web browser, signaling that the page is protected by the secure socket layer, although a select few browsers display the lock at the top of the browser.
The security of your information is protected during transmission by using Secure Sockets Layer (SSL) software. This technology encrypts information you provide when purchasing my products. While the entire credit card number is transmitted during order processing, only the last few digits of your credit card numbers are revealed when confirming an order. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you are finished using a shared computer by clicking the "Sign Out" link located in the top navigation bar.
Website credit card payments are processed through the PayPal merchant account services. When you enter your credit card information you can be confident that the data is stored, transmitted and processed completely by PayPal and not by this merchant.
Checks and money orders are also accepted. Items purchased with this method will not be shipped until the payment has been received. Checks and money orders should be sent to: The Gentle Bath & Company
119 Cherry Way
Beaver Falls, PA 15010
SALES TAX
A Sales Tax of 6% applies to all items shipped to Pennsylvania locations. A rate of 7% is charged for items shipped to Allegheny and Philadelphia counties.
PRIVACY
The information from customers is used to personalize and continually improve your shopping experience at www.thegentlebathandcompany.com. Here are the types of information gathered:
- Information You Provide: Information you enter on the web site or give in any other way is stored. You can choose not to provide certain information, but then you might not be able to take advantage of extra site features. Information that you provide is used for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communication with you .
- Automatic Information: Certain types of information is received and stored whenever you interact with the web site. For example, like many web sites, "cookies," are used and certain types of information is obtained when your web browser accesses this site. For security purposes www.thegentlebathandcompany.com sometimes collects and analyzes the Internet protocol (IP) address used to connect your computer to the Internet. This is a security measure that is undertaken to protect customers. The recorded IP address is only used for tracking purposes in the unfortunate (and highly unlikely) event that someone gains access to your personal information and makes a purchase using your profile.
- E-mail Communications: To help make e-mail messages more productive and to improve your shopping experience, I sometimes send newsletters about new products, store updates and item sales. If you do not want to receive any e-mail from me other than order notifications and receipts, you may change your "Subscription" preferences by signing into your profile.
COOKIES
Cookies are alphanumeric identifier text files that are transferred to your computer hard drive via your web browser. This enables my system to recognize your browser and provide features such as persistent shopping carts between visits. At no time do I ever provide your contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and fulfill your order.
PERSONAL INFORMATION
At www.thegentlebathandcompany.com you can access a broad range of information about your profile and your interaction with us for the purpose of viewing and -- in some cases -- updating that information. Your information will not be shared or sold to any third parties.
CONTACT INFORMATION
In the event of any problems, questions or issues feel free to contact us at:
sales@thegentlebathandcompany.com
for any questions or concerns.
If you need immediate assistance you may call: 724-384-8063, 9 am - 5 pm EST.
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